Derailleur Hanger Technical Help
- Photograph and Email Us Your Hanger
- Derailleur Hanger Anatomy
- Instructional Videos
- Warranty / Exchanges
- Dropout Savers
Step 1 - Take a few photos of the damaged derailleur hanger from both sides and the rear of your bike.
Derailleur Hanger Identification and Replacement
|Wheels Mfg. utilizes the most advanced computer modeling and modern CNC machinery to accurately produce replaceable derailleur hangers, fitting thousands of bikes. Finding the correct model to fit your bicycle can be challenging, but we can help.
All Wheels Mfg. deraileur hangers have a 2 year warranty against manufacturing defects and are 100% guaranteed fit.Extent of Limited Warranty
This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the Wheels Mfg component was purchased. Original proof of purchase is required.
Wheels Mfg will replace or refund defective products at our discretion.Limitations of Warranty
This warranty does not apply to products incorrectly installed and/or adjusted according to the respective Wheels Mfg installation instructions/owner manual. The Wheels Mfg manuals can be found online at wheelsmfg.com. Failure to use correct installation or removal tools will result in damage not covered by warranty.
This warranty does not apply to damage to the product caused by crash, impact, abuse of the product, or unusual installations resulting in subjecting the product to excessive forces or loads beyond its design.
This warranty does not apply when the product has been modified.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to Wheels Mfg recommendations, and/or riding in conditions or applications other than recommended.
We accept products purchased through Wheels Mfg. Authorized Resellers for exchange only. For refunds, please return the product to that Reseller. If the product was purchased from an internet seller or local bike shop, please return the product to them for exchange or refund.
DERAILLEUR HANGER EXCHANGES
We accept returns or refunds only if purchased directly from us. For a refund, a product must be purchased directly from Wheels Mfg. and must be returned in new condition with original packaging and receipt.
We strive to maintain accurate derailleur hanger fit information, but if you ordered the incorrect hanger from a Wheels Mfg. Authorized Reseller based on information on our website, we will exchange it for the correct hanger at no charge. Just email us (email@example.com) or call (1-800-361-8422) for a Return Authorization number. Freight charges to Wheels Mfg. are the responsibility of the customer.
Dropout Savers are made from aircraft-quality steel. In most cases, the thread strength of the saver is greater than the thread strength of the original dropout. Dropout Savers are precision-machined to exacting tolerances and plated for corrosion resistance.
How to use the Dropout Savers
The Dropout Saver system is an alternative to replacing badly bent or damaged derailleur dropouts. Rather than replacing the bent dropout at considerable cost and effort, simply follow a few easy steps to repair the existing dropouts: